[Close] 

RH Hiring Event - Customer Service - October 4, 2018

Job Description

Explore Customer Service Careers at RH!


Thursday, October 4, 2018 5:00 PM - 7:00 PM


15 Koch Rd., Building F, Corte Madera, CA 94925


Restoration Hardware is looking for talented Customer Service Associates who will provide first-class service to our customers. Successful candidates will have a passion for being in service, as well as:



  • Customer service experience

  • Excellent verbal and written communication skills

  • Creative and innovative ideas that deliver results


Our Customer Delight Center (Call Center) is located at the RH Home Office Campus in Corte Madera, California. As a Senior Customer Service Associate, you will engage with our clients to provide solution-oriented service. In collaboration with our cross-functional business partners, you will be empowered to solve problems, leverage our design and product knowledge and have unlimited resources to delight our clients. Our Customer Service Associates will be part of an inspired, fast-paced and innovative work environment where you will play a key role and have a valued voice as we architect the future of our business.


RESPONSIBILITIES



  • Live Our Values: People, Quality, Service and Innovation

  • Resolve issues independently while drawing on the company's extensive expertise and resources

  • Display passion for our clients and deliver a high level of client service befitting a luxury brand

  • Leverage the extraordinary breadth of RH product and design platform

  • Cultivate cross-functional relationships at all levels to deliver timely solutions to our clients

  • Display professional workplace behavior with all levels of leadership


REQUIREMENTS



  • Strong aptitude for and comfort navigating across multiple systems and applications

  • Demonstrate exceptional and professional communications across all contact channels, including email, chat and phone

  • Possess the poise and confidence to interact with high-profile clients while maintaining the client's confidentiality


 



Company Description
COMPANY OVERVIEW
Restoration Hardware is a luxury brand in the home furnishings marketplace offering furniture, lighting, textiles, bathware, decor, outdoor and garden, as well as baby & child products. RH operates an integrated business with multiple channels of distribution including Galleries, Source Books and websites.
We serve as a curator of the finest historical design the world has to offer. Our collections of timeless, updated classics and authentic reproductions provide a unique point of view and an unmatched combination of inspired design, high quality and unparalleled value. Each season brings a wealth of new ideas culled from our partnerships with the world's most renowned artisans, allowing us to showcase their unique products, passion and vision.
RH operates galleries and outlets throughout the U.S. and Canada, while our Source Books and websites serve as virtual extensions and compelling tours of the brand. We currently publish Interiors, Small Spaces, Objects of Curiosity, Tableware, Outdoor and Baby & Child Source Books.



Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Call Center Sales / Customer Service AdvisorHi...
Los Angeles, CA Sears Home Services
Customer Service Supervisor
Thousand Oaks, CA SAGE Publications
Customer Service
San Jose, CA Pizza Hut
Customer Service
Cupertino, CA Pizza Hut
Customer Service
Redding, CA Pizza Hut
Customer Service
Crescent City, CA Pizza Hut