Receptionist / Service Cashier

Job Responsibilities

As a South County Receptionist/Service Cashier you will utilize your internal and external customer service expertise to provide the highest quality, customer interaction while helping our guests finalize their service experience with us.

  • Calculate the customer’s bill using the dealership’s computer system.
  • Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
  • Accepts and balances payments with orders to insure accuracy, following company policies and guidelines for the proper handling and recording of sales transactions.
  • Answer phones and direct consumer to the proper department and follow up in a timely manner.
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution. Must follow all company safety policies and procedures
  • Check with Management at the end of each shift before leaving the dealership to make sure they do not need anything additional.  Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies)  Perform any other special duties as requested by Dealer and other Managers.

Job Qualifications

  • High school diploma
  • Ability to read and comprehend instructions and information.
  • Excellent oral communication skills, and Professional personal appearance.
  • Ability to communicate customers' interests needs and requests to management and sales personnel.
  • Able to work a flexible schedule.
  • Bilingual a plus

All full-time team members receive:
Paid Vacation , Dental , Medical , Vision , 401k , Afflac
South County of Marin CDJR and South County Pre-Owned is an Equal Opportunity Employer. It is our policy to treat all employees and applicants whether they are a members of a protected group, equally according to their individual qualifications, ability, experience and skills.

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